This is always a busy time of year, but this year Royal Mail is dealing with an unprecedented volume of parcels due to a massive increase in online shopping alongside the Covid 19 pandemic. Although we are still posting out orders as normal, some areas are seeing disruption and delays to delivery. Please allow extra time for your order to arrive and try to order early if your purchase is needed for a particular date or occasion.
Given the reports and pictures of the backlogs in some Royal Mail centres this week, I have revised my last posting dates. I will be posting daily right up until Monday, December 21st, but given the current situation in some parts of the country, I CANNOT guarantee your parcel will arrive before Christmas. If you are purchasing a Christmas present, I would highly recommend choosing Special Delivery so that it will (hopefully!) arrive in time.
If you are local to us in South Shields, you also have the option of contact-free collection from my home studio – most ready to post orders will be available for collection within 48 hours of purchase.
The following recommendations apply to ready to post, in stock items. Once orders leave me, any delays are beyond my control.
(Royal Mail 1st Class / 1st Class Signed For)
(Royal Mail Next Day Special Delivery by 1pm)
noon on Friday, December 18th.
noon on Monday, December 21st
Orders placed after noon on December 21st will be posted the week beginning January 4th, 2021.
Please note – as a result of worldwide mail issues and restrictions due to Covid 19 and ongoing uncertainty about how Brexit will affect UK small businesses after the transition period ends, I am currently only shipping to the UK. This will be reviewed in the New Year when the situations with both the coronavirus and Brexit will hopefully be clearer. Apologies for any inconvenience caused.